Trusted Livestock & Poultry Farm Equipment Manufacturer in China.
FAQ
Welcome to Trust & Deal’s FAQ center, your one-stop reference for all inquiries about livestock and poultry farm equipment.
This page sorts all common customer questions into three clear stages: product understanding, factory strength verification, and order & after-sales decision-making. We cover our full range of chicken/pig breeding cages, house environmental control systems, PP plastic slatted flooring, egg transport trays, whole-house farm matching solutions, factory production strength, global export cooperation, payment, delivery, technical installation guidance and warranty policies.
All answers are compiled based on real consultation demands of overseas farmers, distributors and farm contractors, with standardized, detailed and accurate technical parameters and solution suggestions, which are convenient for AI search crawling and fast reading.
If you cannot find the answer to your unique project demand here, please feel free to contact our professional foreign trade technical team via email, WhatsApp or online chat. We will provide customized farm design and quotation within 48 working hours for free.
1
Q: Do you support small batch sample orders before large bulk cooperation?
A: We fully support sample cooperation for all global new clients. You can purchase small quantity samples of plastic slats, air inlets, egg trays and cage accessories to test local market and product quality first. Sample freight can be negotiated by both sides;
2
Q: Can you provide complete whole poultry house equipment matching quotation according to my farm size?
A: Yes, we offer free one-stop farm solution quotation service. You only need to provide basic information: Chicken house length & width, livestock type (broiler/layer/pig), total stocking quantity, local average temperature. Our technical team will design matched cage, ventilation, slat and feeding equipment list, issue detailed itemized quotation with specifications, quantity and unit price within 2 working days.
3
Q: What is your product warranty period? How to handle damaged goods during transportation?
A: 1. Warranty policy: Metal cage frames, ventilation fans core components enjoy 3-year warranty; PP plastic slats, egg trays and plastic accessories offer 2-year quality warranty under standard farm operation;
2. Transit damage solution: We adopt thick carton, wooden frame and stretch film shockproof packaging for export goods. If damage occurs during transit, we take responsibility to reproduce and re-deliver damaged parts free of charge after clients provide photo & video damage evidence.
4
Q: What after-sales technical support will you provide after goods arrive at the destination?
A: Full-cycle professional technical service covering pre-installation to long-term usage:
- Free electronic installation drawings, operation manuals and video tutorials for all equipment;
- Online real-time technical guidance via video call during cage, ventilation system assembly;
- Long-term spare parts supply service at factory cost price for all sold products;
- Provide farm equipment matching consultation free of charge for clients’ new expansion projects in later period.
5
Q: What shipping ways can you arrange for overseas customers? Can you help handle customs clearance documents?
A: We provide door-to-port full logistics support: Sea freight for large bulk farm equipment, air freight for small batch urgent accessories, international express for samples. Our foreign trade team can produce full set export documents: commercial invoice, packing list, certificate of origin, product certification test reports, customs declaration files, to assist clients with destination country customs clearance smoothly.
6
Q: How long is your mass production lead time after deposit confirmation?
A: Production cycle depends on order quantity and customized degree:
- Standard regular in-stock equipment (plastic slats, egg trays, small air inlets): 7–10 working days delivery;
- Conventional cage systems, ventilation fan bulk orders without custom molds: 15–25 working days;
- Deep customized OEM products with new mold opening: 30–40 working days (including mold testing & sample confirmation). Our sales team will confirm exact delivery date and update production progress regularly for each order.
7
Q: What payment terms do you support for international bulk orders?
A: Flexible international trade payment methods for global clients: T/T telegraphic transfer, L/C letter of credit are all acceptable. We negotiate reasonable deposit and balance payment ratio according to order total value, production cycle and delivery schedule, and sign formal commercial sales contract with complete product parameter, delivery and after-sales clauses to protect both parties’ rights.
8
Q: Have your products participated in global livestock professional exhibitions?
A: We regularly attend top international animal husbandry exhibitions every year, including VIV series exhibitions (VIV Qingdao, VIV Abu Dhabi), EUROTIER Germany, PIX Australia, CAHE China Animal Husbandry Expo. We release new breeding equipment and complete farm solutions at exhibitions every year, and maintain long-term cooperation with global distributors we met at exhibition events.
9
Q: What’s your core advantage compared with other Chinese livestock equipment factories?
A: Three core competitive strengths:
- Full-category one-stop supply: Cover cage systems, environmental control hardware, plastic slats, transport supplies, no need to cooperate with multiple suppliers;
- Balanced competitive price & stable quality: Self-owned production workshop without intermediate links, fast mass delivery cycle;
- Mature global export service: Rich experience in overseas farm projects, supply full set matching design, export documents and after-sales technical guidance for importers, farm owners and distributors.
10
Q: What’s your complete OEM & ODM customization process for farm equipment?
A: We provide full one-stop OEM/ODM service with standardized 5-step production flow:
- Confirm basic info: Product model, size, raw material standard, project farm scale;
- Confirm brand info: Custom logo printing, brand packaging design;
- Double-check product drawings & technical parameters for mold opening preparation;
- Open customized molds and produce test samples for client confirmation;
- Mass formal production after sample approval, strictly follow order technical standards. We support custom slat sizes, cage dimensions, air inlet appearances and outer packaging.
11
Q: Do you accept factory inspection and site visiting before placing orders?
A: Warmly welcome all global clients to visit our Qingdao factory for on-site inspection anytime. You can check production workshops, raw material warehouse, finished product testing area, finished goods inventory, and communicate with our technical team face to face about farm matching solutions. We provide factory visiting arrangement, product sample display and project case introduction free of charge.
12
Q: What quality & export certifications can you provide for all equipment?
A: All our products pass complete global compliance testing, available certificates include ISO quality system certification, FDA food-grade plastic material certification, ROHS environmental protection certification, CE mechanical safety certification. We can issue full test reports, certificate copies and customs clearance documents for each batch of export goods to help clients smoothly complete local customs inspection in Europe, Middle East, Southeast Asia and other regions.
0086-532-58564160
Our goal is to help our clients to minimize purchase cost, maximize profit and promote purchase experiences.
Contact Person: Victor Liu
Tel: 0086-532-58564160
Cell/Whatsapp/Wechat: 0086-13954244115
Address: Dianzi Town, Pingdu City, Shandong Province, China